Cookie Policy

1. Introduction

This Cookie Policy explains how Travomate SP Z.O.O ("Travomate", "we", "us", or "our"), with registered office at UL. NOWOGRODZKA 31, 00-511 Warsaw, Poland, NIP: 7011239205, REGON: 540531181, KRS: 0001146347, uses cookies and similar tracking technologies when you use the Travomate Parcels mobile application (the "App"). This policy is designed to inform you about the nature of these technologies, why we use them, and your rights to control our use of them, in compliance with the EU ePrivacy Directive (also known as the "Cookie Law") and Polish telecommunications law.

2. What are Cookies and Similar Technologies?

Cookies are small data files that are placed on your mobile device when you use an application. They are widely used to make apps work, or work more efficiently, as well as to provide reporting information. Similar tracking technologies include pixels, web beacons, and other identifiers that collect information about your device and how you interact with our App.

For the purpose of this policy, "cookies" refers to all such technologies.

3. How We Use Cookies

We use cookies for several reasons, including:

• Essential App Functionality: To enable core features of the App, such as user authentication, session management, and security.
• Performance and Analytics: To collect information about how you use our App, such as which features you access most often, to help us improve the App's performance and user experience.
• Personalization: To remember your preferences and settings, providing a more personalized experience.
• Marketing and Advertising: To deliver relevant advertisements to you and measure the effectiveness of our advertising campaigns.

4. Types of Cookies We Use

We use the following categories of cookies:

4.1 Strictly Necessary Cookies

These cookies are essential for the operation of our App. They enable you to navigate the App and use its features, such as accessing secure areas. Without these cookies, services like logging in or making payments cannot be provided.

4.2 Performance and Functionality Cookies

These cookies collect information about how visitors use the App, for instance, which screens visitors go to most often, and if they get error messages from certain screens. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. They are only used to improve how the App works.

4.3 Analytics and Customization Cookies

These cookies collect information that is used either in aggregate form to help us understand how our App is being used or how effective our marketing campaigns are, or to help us customize the App for you.

4.4 Advertising Cookies

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

5. Third-Party Cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the App, deliver advertisements on and through the App, and so on. These third parties may include analytics providers, advertising networks, and social media platforms.

6. Your Choices Regarding Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:

• App Settings: Most mobile applications provide settings that allow you to control the use of cookies and tracking technologies. Please refer to the App's settings for available options.
• Device Settings: Your mobile device may offer settings to manage or disable cookies and other tracking technologies. Consult your device's manual or help section for instructions.
• Opt-out Links: For some third-party advertising networks, you can opt out of their use of cookies by visiting their respective opt-out pages.

Please note that if you choose to reject cookies, you may still use our App, but your access to some functionality and areas of our App may be restricted.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date. We encourage you to review this Cookie Policy periodically for any changes.

8. Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us: